# Denis Franz

> Books, essays and field notes by Denis Franz — writer and operations analyst working in process optimisation, systems design and design thinking.

Denis Franz works across strategy, systems optimisation, operations analysis, process and service design, digital products and writing.

## Pages

- [Home](/): Positioning, featured work, recent essays and books.
- [Services](/services): systems optimisation, operations analysis, process and service design, digital design, and editorial direction.
- [Systems optimization](/systems-optimization): approach to improving workflows, handoffs and metrics across projects.
- [Systems optimization glossary](/systems-optimization/glossary): definitions of friction, handoffs, queues, rituals, operational assumptions and flow measures.
- [Selected Work](/work): Client cases, products, systems, books and editorial projects.
- [Altmann Hypnose](/work/altmann-hypnose): Website and service-experience case study.
- [AN Restaurant & Bar](/work/an-restaurant): Bilingual brand, menu and digital-experience case study.
- [The Friction Map](/work/friction-map): Operational-friction diagnostic.
- [The AI Trap](/work/ai-trap): Whitepaper on the operational reality of enterprise AI.
- [Nouri](/work/nouri): Daily supplement planner case study (nouriplanner.com).
- [Legacy Upgrade Programme](/work/legacy-upgrade-programme): B2B SaaS licence migration redesigned into a repeatable process (15% vs 5% forecast).
- [Marrowed](/work/marrowed): Bodywork, reflection and self improvement app case study (marrowed.com).
- [Midterm Madness](/work/midterm-madness): Bureaucratic election thriller game case study.
- [MindWeaver](/work/mindweaver): Meta-learning AI assistant project case study.
- [Writing](/writing): Essays and field notes.
- [Operations Analysis series](/writing/operations-analysis): Five-part practical series — mapping the real process, flow metrics, finding the constraint, handoff contracts, proving the change held.
- [Books](/books): The complete catalogue across Denis Franz and his linked pen names, spanning organisational satire, cultural and spiritual history, literary fiction, and romance.
- [About](/about): Background, principles, biography and speaking topics.
- [Contact](/contact): Project, press, speaking and collaboration enquiries.